Arogya Pass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our services as a patient.
Information We Collect
When you register, book an appointment, or use our Service, we may collect the following information:
- Personal Identification Information: Your name, mobile number, age, and gender.
- Appointment Information: Details of your bookings, including the doctor, clinic/lab, and date/time of your appointment.
- Payment Information: When you pay online, we use a secure third-party payment processor (Razorpay). We do not store your full credit card or bank account details on our servers.
- Location Information: With your permission, we may use your location to help you find nearby healthcare providers.
How We Use Your Information
We use the information we collect to:
- Facilitate and confirm your appointments with healthcare providers.
- Create and manage your user account and profile.
- Process payments for platform fees and consultation fees.
- Communicate with you regarding your bookings, including sending reminders and updates.
- Improve our services and personalize your experience.
Sharing Your Information
We only share your information with the healthcare providers (doctors, clinics, labs) you book an appointment with to facilitate your care. We do not sell or trade your personally identifiable information to outside parties for marketing purposes. We may disclose information if required by law.
Data Security
We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information. Your account is protected by an OTP-based login system.
Your Consent
By using our service, you consent to this Privacy Policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions regarding this privacy policy, please contact us.